Toilet cistern coming apart.. cracks in walls.. one shampoo/conditioner for a room booked for two. Electrical point in corridor not secured.. exit sign not working. Swimming pool filthy and unusable (it’s summer and was well into the 30’s).
I needed to stay for 14 nights because my brother was very ill. This was an outstanding choice for me. Met all the criteria - clean and quite large room and bathroom, safe, quiet, great hot water, parking, WIFI, breakfast, and access to everything within a 10-minute drive. Could not beat the value for the price either. Staff was friendly, helpful and easy-going. If you need PRACTICAL and FUNCTIONAL this is the place to stay! I will be back.
Nice breakfast included in price. Noise problem with some guests eliminated by admin. Good location and parking. Accomodated in a quieter section on request..thank you. Our shower went from hot to cold and vice versa on second night.
The staff all very friendly. Units very clean, continental breakfast included in tariff which makes it very easy for the start of the day. The motel was in a good position for us and easy access. We hope to stay again one day🤗
This is an excellent motel close to the tram line about 30 minutes into the city. Thank you in particular to the friendly and kind manager Jodie who went out of her way to make sure I had a comfortable stay. I was able to get a great rate by booking directly at the reception. The free breakfast is light and satisfying, and includes cereal, toast, fresh fruit and yogurt. If you stay in the spa suite, the spa bath is big and spacious. Highly recommend.
The rooms were very clean and the bed was amazingly well made and very comfortable. It was great having tea and coffee in the room. There was a little road noise but shutting the bathroom door definitely helped. I asked the lady on reception the night before for a late checkout in the morning and she said it was ok and the next morning the same lady came knocking on my door to find out when I was leaving because she forgot that I asked her for a late checkout which she should have entered it into the computer the night before when I asked her. Otherwise the lady was very pleasant and I would have given 5 stars if the business with the late checkout had not happened.
Staff were amazing! Friendly service from everyone. Room was spacious and tidy, and the only problem we had (a lightbulb) was fixed as soon as possible. They also looked things up on their computer to help us find dietary needs for dinner, which was very kind.
We were stay at the Bell motel for our concert we were attending in Melbourne. Given it was last minute, my room was very clean, beds were very comfortable, quiet(given your right by a main road) and classic feel. The staff were amazing helpful and make you feel like you live there. I would suggest it to others. Thanks so much guys it was amazing.
Had an amazing week with the beautiful Jodie and Rod. Absolutely fantastic service with a smile always willing to cater for anything you need.
Extremely clean room with wonderful amenities and a delishis breakfast. 5 star service at a great price. Highly recommended. Thank you Tim and Paige Solimo.
One of the best stay when we stayed in AU. The owner was great. Once he heard that we went for the honeymoon, he upgraded the room for us. It's suitable for family trip. It's not modern, yet it's definitely well organized and comfortable. Since it's a small distance from downtown, you'll get bigger space. It would be great if you have a car with you. I wish we can go back next time we go to AU.
Rod and Jodie were very friendly, well organized hosts at Bell Motel
They were helpful with any query we had.
The rooms were comfortable, very clean and well setup.
Continental Breakfast in the dining room was yummy and a great start to our days.
I have already recommended this motel to friends. It is easy to get to, close to shopping centers, Austin hospitals and public transport.
will be staying here whenever we have to come to the Austin hospital or for leisure purposes.
Thank you Rod and Jodie